Our Basic Troubleshooting and Support package covers the essential calls for learning your 3D printer -- 2 hours of phone time with our expert technicians, each month, as well as elevated email support for anything you may need.
This applies to you if:
If you purchased a machine, you are AUTOMATICALLY covered for support fixing the machine, or if anything goes wrong, and troubleshooting mechanical issues.
If you need support tuning your part, this is a fantastic package to get you on the fast-track with our experts -- whether you need a video chat, phone call, or email support, we've got your back!
Printing Consulting Calls: 2 hours
Email Support: Unlimited
On-Site Maintenance & Support: Standard Pricing
Non-Consumable Spares: Standard Pricing
Consumable Spares: Standard Pricing
Software Updates: Free