Suppport - Tier 3

Vision Miner

Our Tier 3 Support package covers the essential calls for learning your 3D printer -- 6 hours of phone time with our expert technicians, each month, as well as Priority email support for anything you may need. 

This applies to you if:

  • You have no experience 3D printing, and need step-by-step help learning slicers, model design, and techniques for printing.

If you purchased a machine, you are AUTOMATICALLY covered for support fixing the machine, or if anything goes wrong, and troubleshooting mechanical issues.

If you need support tuning your part, this is a fantastic package to get you on the fast-track with our experts -- whether you need a video chat, phone call, or email support, we've got your back!


Printing Consulting Calls: 8 hours / month

Email Support: Unlimited / Highest Priority

On-Site Maintenance & Support: 10% Discount

Non-Consumable Spares: 10% Discount

Consumable Spares: 15% Discount

Software Updates: Free


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