Please Read Completely and do not continue until you completely understand and agree to all the following terms and conditions set forth.
By using this website as a tool for viewing information, or by using this website to purchase products from. Users, persons and or companies hereby agree to the following terms and conditions.
No person or company may use this site for any other reason other than shopping for and placing an order for product or service. All materials appearing on this site, including pictures, text, diagrams, instructions, assembly, links, videos, logos, graphics, images, are sole property of Vision Miner. No person or company may copy, modify, reproduce, download, upload, republish, distribute or transmit any material off this site without our prior written permission. All rights for such acts are exclusively reserved by Vision Miner. Any unauthorized use of the materials on this website, any use of Vision Miner Trademark and any use of our Copyrights may violate trademark and copyright laws, and will result in civil penalties and or criminal charges.
Vision Miner is a Trademark licensed by the United States government. Any use of this name, or any name used that is closely similar will be a direct Trademark infringement. Vision Miner will seek Punitive damages against anyone or any company infringing on such trademark or copyright.
Any company using a Vision Miner domain or any domain closely resembling it will be violating cybersquatting laws. Any person or company found to be Cyber-squatting will have legal actions taken against them. Vision Miner will seek and exhaust all efforts in seeking monetary loss and punitive damages from any such infringements. Copyright © 2024 ALL RIGHTS RESERVED
Any messages sent though this website, and or through any Vision Miner email account, is strictly confidential and only intended for the intended recipients viewing and information.
The information contained in such communications and or emails (which means the narrative, attachments and links) is intended only for the personal and confidential use of the recipient(s) specifically named therein. To the extent that the information is confidential to Vision Miner, it is not to be disclosed to any others (without prior written consent from Vision Miner), and in no event to the general public. If the reader of such email or message is not the intended recipient; the reader is notified that you have received this email or message in error and that any review, distribution or copying of this email or message is prohibited. If you have received this email or message in error please notify the sender immediately by telephone at 833-774-6863 or by reply email.
For United States orders, Vision Miner accepts payment by Credit card and by PayPal. Please make sure to enter the correct Billing Address and Phone number that is registered to your credit card. In most cases, your order will be denied if your shipping address does not match the billing address of the credit card used. This is to protect both parties from credit card fraud.
Due to the rise of credit card fraud and PayPal Fraud, we can only accept wire payments for international and large orders. If you are an international customer, please contact us at sales@visionminer.com with what you would like to order. Please provide your shipping address and contact info. We will then get you a quote including shipping charges.
No returns on any 3D Printers, machines, or equipment. Manufacturer warranty still applies. There are absolutely NO RETURNS on any Opened or Used Item, under ANY circumstance. There are absolutely no returns or exchanges on Discounted or on sale products. Vision Miner will ONLY accept returns under the following conditions. Product must be Unopened and unused. The purchaser has 10 days from the shipping date to email contact@visionminer.com with a request to return an unopened and unused product. ANY and ALL accepted returns are Subject and will incur a minimum 15% restocking fee. Purchaser will be responsible for shipping of the return back to Vision Miner. Once Vision Miner receives the return, it will be inspected to be in NEW, Unused, Unopened state. Once that is verified, we will issue a refund. Purchasers refund will have the 15% restocking fee along with any and all Shipping charges Vision Miner incurred when shipping the product/order to the purchaser.
Vision Miner is an authorized full service and repair center, with the ability to process Warranty and replacement in accordance with the Manufacturer's warranty and replacement policy. In the case that Vision Miner accepts warranty return shipment, Purchaser is responsible for all shipping costs. Within 10 days after product shipment date, Vision Miner will either repair or replace Warrantied or DOA products in accordance with Manufacturer's warranty and replacement policy. After 10 days from product shipment date, The Manufacturer will handle Warranty and DOA claims directly with the customer.
Vision Miner’s warranty obligations for all hardware products produced and sold by Vision Miner under the Vision Miner Brand on this site are limited to the terms set forth below: Vision Miner warrants Vision Miner’s branded hardware products against defects in materials and workmanship under normal use for a period of one (“1”) year from the date of retail purchase by the original end-user purchaser (“Warranty Period”), notwithstanding the purchase of a separate service contract, the terms and conditions of which are not covered under this agreement. If a hardware defect arises and a valid claim is received within the Warranty Period, at our sole option and to the extent permitted by law, Vision Miner will either (1) repair the hardware defect, using new or refurbished replacement parts sent to the user, (2) exchange the product with a product that is new or reconditioned by Vision Miner or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, (3) send a service technician to perform repairs and/or replacements at an additional cost to you, (4) ship the printer back to Vision Miner for repairs at an additional cost to you, or (5) refund the purchase price of the product. Vision Miner may request that you replace defective parts with new or refurbished user-installable parts that Vision Miner provides in fulfillment of its warranty obligation. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Vision Miner’s property. Parts provided by Vision Miner in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to Vision Miner at your expense unless specified otherwise.
The included limited warranty for the 22 IDEX 3D Printer includes:
The warranty period applies to the following components and units:
The foregoing warranty does not apply to consumables, such as hot end(s), nozzle(s), fan cover(s), build surface, build plate(s) or top cover(s) or other items that are expended in the normal operation of the printer, nor does it cover external devices, accessories or parts added to a Vision Miner system after the system is shipped from Vision Miner.
The limited warranty provided hereby is void if the printer’s serial number has been altered or removed, if the printer has been misused or damaged, or if the printer was altered, modified, or serviced by unauthorized service people, and does not cover damage due to external causes, including problems with electrical power, usage not in accordance with product instructions, failure to perform required cleaning or preventive maintenance if specified by Vision Miner and problems caused by use of parts and components not supplied by Vision Miner.
Your Vision Miner Printer is transported in reusable, durable packaging that has been specially designed to protect the printer during transport. This packaging must be kept during the warranty period and used anytime you need to transport the printer. If the original shipping carton and packaging are not available, the purchaser must notify Vision Miner, who will send a replacement carton and packaging materials to the purchaser, at the purchaser’s expense.
If you have a warranty claim, please contact your vendor for shipping instructions and other information regarding the processing of your claim.
The foregoing warranty contains Vision Miner’s sole warranty, and the customer’s sole remedy, with respect to defects in any Vision Miner products. Vision Miner disclaims all other warranties whatsoever, express or implied, with respect to Vision Miner’s products, including without limitation all warranties of merchantability, fitness for a particular purpose, or noninfringement. In no event will Vision Miner be liable for any special, indirect, incidental, or consequential damages of any kind, including but not limited to, loss of profits, lost data or lost software.
These products have been thoroughly tested and inspected at the factory prior to shipment.Nevertheless, inspect your products completely for any damage or loss of parts that may have occurred during shipment. Notify the delivering carrier promptly if damage claims are to be filed.
Vision Miner reserves the right to modify or update its products without obligation and to replace any equipment delivered prior to any such change. Vision Miner shall own all parts removed from repaired products.
This Limited Warranty applies only to hardware products manufactured by or for Vision Miner that can be identified by the Vision Miner’s trademark, trade name, or logo affixed to them. The Limited Warranty does not apply to any non-Vision Miner hardware products or any software, even if packaged or sold with Vision Miner’s hardware. Manufacturers, suppliers, or publishers, other than Vision Miner, may provide their own warranties to the end user purchaser, but Vision Miner, in so far as permitted by law, provides their products “as is”. Software distributed by Vision Miner with or without the Vision Miner brand name (including, but not limited to system software) is not covered under this Limited Warranty. Vision Miner does not warrant that the operation of the product will be uninterrupted or error-free. Vision Miner is not responsible for damage arising from failure to follow instructions relating to the product’s use.
This warranty does not apply:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Vision Miner’s responsibility for hardware defects is limited to repair or replacement service as determined by Vision Miner in its sole discretion.
If you purchase these products from Vision Miner's reseller, please contact the reseller directly for return/ exchange/ warranty claim.
This warranty is not assignable, and warranty rights belong solely to the initial purchaser of the product and may not be enforced by any subsequent owner of the product.
There are ABSOLUTELY no RETURNS or EXCHANGES on ANY Printers, or custom print packages. This includes and is not limited to the INTAMSYS Funmat line of printers. There are ABSOLUTELY no RETURNS or EXCHANGES on Any item that arrives put together and or is almost ready to print. A lot of products are built to order and simply cannot be returned due to purchasers change in decision. Orders will be processed and fulfilled as soon as possible once payment has been sent to Vision Miner. There are no cancellations or refunds on any printer/parts/accessory orders.
All 3D Printers and/or Built-to-Order Machines, including but not limited to: Funmat Pro, Funmat Pro 410, Funmat Pro HT, Funmat Pro 610, and any other built-to-order machines sold to buyer by Vision Miner, are shipped directly to the buyer from the factory of origin. The buyer is responsible for ALL Shipping, Handling, Taxes, Import Taxes, Duties, Fees and Tariffs which are required for delivery of machine.
When placing an order, purchaser may receive an electronic or another form of communication regarding the order you placed. This does not signify our acceptance of your order and does not guarantee that we will sell you the product ordered. Vision Miner reserves the right to fulfill or decline your order for any reason and within any time frame. In the event of Pricing or product description misprints or errors, Vision Miner reserves the right to cancel and or refund any orders placed under such circumstances. Vision Miner reserves the right to fulfill any order received completely or partially.
For multiple product orders, Vision Miner will make its best efforts to ship all products ordered at the same time. If some products are unavailable at the time of purchase, Vision Miner reserves the right to ship what is available, and then ship the reaming products at another time as they become available.
If purchaser adds any notes or instructions to the order, the above conditions will supersede any conditions or terms that purchaser may include when placing an order. Vision Miner may change and or update these terms at any time.
Vision Miner has an outstanding record and history of processing and shipping order in a very timely fashion. However, there are sometimes delays to unforeseen circumstances. If there are any delays or to simply check on your order status, please contact us at support@visionminer.com. We will do our absolute best to get you taken care of very quickly.
Most orders received and processed by 11:00 AM Pacific Time will be shipped same day as long as inventory and products are in stock. Vision Miner reserves the right to ship Orders placed after 11:30, on Saturday, Sunday or on Holidays, on the next business day. In some circumstances, one shipping carrier could be faster than another. As example, a customer may select UPS ground which is quoted to take 3-4 days, but we know USPS will have it there in 2 days. If we feel that USPS can get the package to you sooner, we reserve the right to change the carrier originally requested. By selecting a certain shipping carrier, it does not guarantee that is the exact way it will ship. Vision Miner reserves the right to change the shipping carrier selected on any orders placed.
If the product ordered is out of stock but expected to be back in stock within 7-10 Business days, Vision Miner reserves the right to Ship and process order as product becomes available. Vision Miner Reserves the right to separate orders and ship what is in stock, and then Back Order or refund for the products that were not available.
When shipping larger machines, there may be additional charges for liftgate delivery, residential areas, limited access delivery such as Schools, Colleges, Universities, Churches, Construction sites, Country Clubs, Farms, Hotels, Malls, Shopping Centers, Military bases, Mines, Parks, Prisons, Correctional Facilities, Storage Facilities, Utility sites, and other limited-access areas - the shipping companies automatically charge extra fees for these pickups and deliveries, and as such, the Purchaser will be responsible for any extra fees on shipments. In the event that a purchase was made with "free shipping", additional fees will still be applicable, and the Purchaser will be responsible for any costs above the average shipping cost, which is determined by Vision Miner's shipping experience and history.
NO Insurance is included with ANY orders or shipments placed with Vision Miner. If the purchaser would like their product protected in shipping with Insurance, it must be purchased separately. It is the purchaser’s responsibility to purchase insurance separately. Email sales@visionminer.com if you would like to add Insurance to any order, or to any repair being shipped to purchaser.
Vision Miner is not Liable or responsible in ANY way for packages or products that are Lost, Damaged or Stolen during transit whether purchaser had insurance or not. If purchaser had insurance and has a claim. The purchaser must deal with and settle with the Shipping agency that the insurance was purchased through.
Vision Miner will not be liable or responsible for any delays in the processing of orders, or for any delays in Transit time. Vision Miner recommends to always place orders allowing enough time to allow for any shipping/transit delays, Out of stock delays, and weather delays.
*Free Shipping applies only to Domestic US shipping addresses only.
For insurance, as of 09/02/21 we offer the option to purchase Route Package Protection - see this page for more information.
Vision Miner will always declare the actual value of the product ordered. It is the purchaser’s responsibility to pay ANY and ALL Customs Duties, Taxes, Government handling/shipping fees, brokerage fees. Vision Miner will NEVER be responsible for any such costs incurred through international shipping. Vision Miner reserves the right to use and or change the shipping method chosen or requested. International Purchasers accept responsibly and understand that there could be delays, holds, and other problems encountered as shipment passes through their customs. Vision Miner is not Liable or responsible for any problems incurred through shipping international orders. Customs Clearance varies from country to country. Purchaser should plan ahead for any such delays along with any Fees or costs that could occur through receiving an order through their customs.
Vision Miner will make an attempt to update website with back order and availability status as time permits. Due to the rapid increase in demand and large amount of orders coming through on a daily basis, Purchaser understands and accepts that this site may not keep inventory status up to date. Purchaser understands and accepts that just because they were able to order the product that does not mean the product was in stock and will ship. Vision Miner will try to notify purchaser as soon as possible, and let them know the product is on back order, or is not available. At that time, purchaser can request a complete refund which would be granted immediately.
Vision Miner (hereinafter referred to as “Party A”) has all rights reserved with all its brand and series of products offered. Any purchasers, customers or users (hereinafter referred to as “Party B”) of Vision Miner products should read this statement carefully. Users can choose not to buy or use the product; however, those who buy and use the product will be regarded as having accepted and approved the full content of this statement.
Party B or end customers/users who cause himself/herself or any third party directly or indirectly of personal injury and or property loss due to the operation during the product/system checking/debugging/general use, Party A shall not bear the corresponding losses or any liability for compensation. Party B releases Party A from any and all responsibility and Liabilities arising from the use of any products provided by Party A.
In the process of using, selling or transferring this product due to Party B’s intentional or negligent reasons causes any loss or lead to a third party claim or claims of any kind, Party A shall not bear the corresponding losses or any liability for compensation.
After receiving a product of Party A, If Party B directly or indirectly, including but not limited to processing, modification, producing, accession of the product and export the product and the changed products contains this product, leads to any third party claim or claims of any kind, or if party B shall be punished by any third party agencies, Party A shall not bear the corresponding losses or any liability for compensation.
Party B understands that there is no stated warranty or Guarantee of any kind for any product sold through Party A. Party B understands that these are electronic machines, and there could be Hardware and or Software Malfunctions at any time. Party B acknowledges and accepts full Liability and responsibility for any instances of damage or harm caused while using or operating with products supplied by Party A. By Party B choosing to use any products from Party A, Party B holds harmless and release’s Party A from any and all Liability that could or may occur during any such use.
Party B accepts and understands fully, that even if products are delivered in a so called ready to use state, that they (Party B) is still solely responsible for understanding any and all aspects on how the products should be used, pre-checked for proper functionality. Party B is solely responsible for and liable for the safe operation and how the purchased products should be used. Party B releases Party A from any personal injury or property loss as a result of use of any products supplied by Party A. Party B accepts that they are solely responsible for the First Use of any Product received or purchased through Party A. Party B accepts and understands that no guarantee is made or presented by Party A that the operation or functionality of products sold to party B will work without failure on the first use or ANY use after. Party B understands and accepts that Party A has no responsibility or liability in any way to make sure that party B understands how to use products purchased from Party A.
By purchasing and or using any product purchased or received by Party A, Party B accepts any and all responsibility of what could or may occur.
By choosing to operate or use products purchased from Party A, Party B agrees to follow any and all Local, State, Government, and federal Laws regarding any and all regulations pertaining to any and all Products received from Party A.
It is the responsibility of the buyer to determine the legality of the use of item purchased from this site in their particular locations. It is the sole responsibility of the Purchaser to determine whether or not the products purchased are suitable for their intended use. Vision Miner and its ownership take no responsibility for damage incurred due to equipment failure or from any other use of the equipment. Vision Miner takes no responsibility from any legal requirements purchaser may need for operating or receiving purchased items.
Purchaser Releases Vision Miner, Its Officers and its employees of all Liability and responsibility from any personal or property damage that Purchaser causes. Purchaser agrees that they are solely responsible for any and all personal or property damage that they cause.
Buyer agrees that any items purchased are to be used by the purchaser only and are not being purchased to be resold without specific approval from Vision Miner. Vision Miner will not be liable and will not take any legal responsibility for any equipment that is sold to another party after being shipped to the original purchaser. The buyer agrees that they will adhere to all Local and Federal laws and regulations, and that they will not use the equipment in a way that endangers the buyer or any other individuals or property.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site. Vision Miner has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vision Miner. These linked sites are only for your convenience and therefore if you to access them, you agree that you are doing so at your own risk.
The materials, Videos, content presented on Vision Miner Website, and on Vision Miner YouTube Channel are only for “Informational and Entertainment Purposes Only”. By choosing to view material such as Videos or other content on Vision Miner Website, and or on Vision Miner YouTube Channel, you the Viewer or Customer agree that you are Solely responsible and Liable for any actions you take that result in any property damage or personal injury, from viewing such material. You the viewer or customer should be aware that if you choose to and attempt anything shown or expressed through Vision Miner Content, that you are doing so entirely at your own risk which includes: modifying, tuning, adjusting, setting up, making changes, programming, or anything else that you may have been inclined to attempt from viewing any of the material on Vision Miner Website, and or on Vision Miner YouTube Channel.
You the Viewer or customer hereby agrees that Vision Miner does not assume any third party liability arising out of any legal actions you the viewer or customer may be involved in as a result of viewing any material on Vision Miner Website, and or on Vision Miner YouTube Channel. It is agreed by you the viewer or customer in full, that Vision Miner or the video production company producing its videos, its owners, participants, advertisers, heirs, but not limited to, are completely released from now until the end of time of any liability whatsoever, for any injuries or losses by you the reader, customer, purchaser, viewer or any other person may incur as a result of engaging, or from the viewing of any material on Vision Miner Website, and or on Vision Miner YouTube Channel.
IN NO EVENT SHALL VISION MINER BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES RELATED TO THE USE OF PRODUCTS SOLD TO PURCHASER. INDEMNITY: PURCHASER SHALL INDEMNIFY AND HOLD HARMLESS VISION MINER, ITS OFFICERS, DIRECTORS, AGENTS, REPRESENTATIVES AND EMPLOYEES FROM ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES ACTUALLY INCURRED) ON ACCOUNT OF DEATH OR INJURY TO ANY PERSON OR DAMAGE TO ANY PROPERTY ARISING FROM OR IN CONNECTION WITH ANY PRODUCTS SUPPLIED. THIS INDEMNITY SHALL APPLY WITHOUT REGARD TO WHETHER THE CLAIM, DAMAGE, LIABILITY OR EXPENSE IS BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT.
DO NOT PURCHASE FROM VISION MINER IF YOU DO NOT COMPLETELY AGREE TO ALL OF THE TERMS, CONDITIONS, STATEMENTS LISTED ABOVE. BY CONTINUING AND BY PLACING AN ORDER, YOU HEREBY AGREE TO ALL SAID TERMS, CONDITIONS AND STATEMENTS LISTED ON THIS PAGE.
You can review the most current version of the Terms and Conditions of Sale at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions of Sale by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions of Sale constitutes acceptance of those changes.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of the State of California, and the laws of the United States. Parties hereby irrevocably submit and attorn to the jurisdiction of the Courts of the United States of America.
Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event.
Except for actions for nonpayment or breach of a party’s proprietary rights, no action, regardless of form, arising out of or relating to the Agreement may be brought by either party more than one year after the cause of action has accrued.
Vision Miner and you agree that no joint venture, partnership, employment, or agency relationship exists between you and Vision Miner as a result of these Terms and Conditions of Sale or your use of the Service or purchase of any product.
For consumers, who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by Vision Miner’s Limited Warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to the rights described above.
If any part of these Terms and Conditions of Sale is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions of Sale shall continue in effect.
Notice shall be sent by national or international overnight courier service where delivery receipt is provided to the contact address set forth here (as such may be changed by notice given to the other party), and shall be deemed delivered as of the date of actual receipt.
Vision Miner, LLC ATTN: CEO 3183 Airway Ave STE E, Costa Mesa, CA 92626
Vision Miner may give telephonic notice to you by calls to appropriate numbers on record in Vision Miner’s account information for you.
Unless otherwise expressly stated herein, these Terms and Conditions of Sale constitute the entire agreement between you and Vision Miner with respect to the Service and any product you purchase from Vision Miner and supersedes all prior or contemporaneous communications, proposals and agreements, whether electronic, oral or written, between you and Vision Miner. Vision Miner objects to and rejects any additional or different terms proposed by you, including those contained in your purchase order, acceptance or website. Vision Miner’s failure to object elsewhere to any provisions of any subsequent document, communication, or act of you shall not be deemed a waiver of any of the terms hereof. Vision Miner’s obligations hereunder are neither contingent on the delivery of any future functionality or features of the Service nor dependent on any oral or written public comments made by Vision Miner regarding future functionality or features of any product.
You will not assign or transfer your rights and obligations under these Terms and Conditions of Sale, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without Vision Miner’ prior written consent. Vision Miner may assign or transfer this agreement to any successor.
You agree to comply with all applicable export laws.
You represent and warrant to you have full power and authority to enter into any agreement to purchase a product under these Terms and Conditions of Sale and that these Terms and Conditions of Sale are binding upon you and enforceable in accordance with their terms.
