Fuse Series Production Service Plan

Fuse Series Production Service Plans

Eliminate Downtime. Protect Your Investment. Maximize ROI.

The Fuse Series Production Service Plan is designed to eliminate unexpected costs, minimize downtime, and protect your investment across your entire SLS workflow. Built specifically for Fuse Series SLS 3D printers, Fuse Sift, and Fuse Blast, this comprehensive service plan delivers worry-free coverage, priority support, expert training, and preventative maintenance—so you can stay focused on production.

Worry-Free Warranty Coverage & Repairs

Resolve issues quickly and confidently with full warranty protection and expert support.

• Remote troubleshooting by certified experts

• Replacement parts shipped at no cost

• Onsite repairs performed by a Certified SLS Expert when required—at no additional charge

• Coverage includes both hardware and critical components

Up to Five Years of Coverage for Your Entire Fleet

Choose the service term that fits your operation.

• Available in one, three, or five-year plans

• Renew at your discretion

• Purchase multiple years upfront for additional savings

• Designed for long-term operational stability and predictable costs

Priority Phone & Email Support

Get direct access to expert help when you need it most.

• Priority phone and email support

• Available Monday–Friday, 9 AM–6 PM (local time)

• Multilingual support in English, German, French, and Italian

Annual Preventative Maintenance Checkups

Stay ahead of downtime with proactive service.

• One annual onsite visit from a trained expert

• Routine maintenance and system checks

• Keeps your Fuse Series SLS equipment running at peak performance

Training Videos & Live Expert Q&A

Accelerate onboarding and master your SLS workflow faster.

• Step-by-step onboarding and training videos

• Schedule a live Q&A session with a Pro Service Expert

• Get answers tailored to your specific applications and workflow

Optional Onsite Training (Available for Purchase)

Bring expert training directly to your facility.

• Customized onsite training sessions

• Covers printing, post-processing, and best practices

• Designed to quickly turn your team into SLS experts

What’s Included in Each Service Plan

Each Fuse Series Production Service Plan includes coverage for:

• One Fuse Series SLS 3D printer

• One Fuse Sift

• One Fuse Blast

Additional benefits include:

• Direct phone support

• Onsite repairs when necessary

• Annual preventative maintenance

• Training videos and live expert sessions

• Fleet pricing discounts for co-located printers

Designed for Maximum Peace of Mind

From private onboarding and preventative maintenance to rapid onsite repairs, the Fuse Series Complete Service Plan ensures consistent output, reduced risk, and predictable operating costs—making it the ideal support solution for production-grade SLS environments.